Who do I contact?
The Board of Directors
Contact the board of directors for recommendations on policy changes
that govern the residents of the building. Do not contact the Board
members for day to day questions and answers; instead contact Erik
Olson, the Property Manager. You can submit your suggestions in writing
to the email address boardmembers@sierrajacklondon.org.
It is best to get your suggestions in writing so they can be forwarded
to other Board members and saved for follow-up.
Erik Olson, CCAM, Sierra Property Manager
Contact Erik for questions and answers pertaining to day to day management
of the building. Office in the upstairs lobby. Phone: 510-663-4889
Email: erik@sierrajacklondon.org
Security/Lobby Attendant
Contact the front desk for incoming mailed packages, dry cleaning
pick-up/drop off, and common area maintenance requests. The security
staff also do rounds to make sure the building is secure. This is
their primary responsibility. If you have a security concern that
needs immediate attention contact the security staff or the local
police if necessary. Do not try to apprehend intruders yourself.
If you see something in the common area that is in need of attention,
please stop by the front desk and fill out a maintenance request.
These requests are then passed along to Mario or other staff responsible
for resolving the problem. The front desk is also equipped with escalation
procedure to dispatch the appropriate parties for urgent issues. Front
Desk: 510-285-3515. lobby@sierrajacklondon.org
Mario Brown, Engineer
Mario is responsible for maintenance of the building systems and common
area equipment. He is responsible for contacting vendors for repair
of items currently maintained under contract like the elevators. Although
Mario is not responsible for any of the items or systems within individual
units, he may be contacted for advice and may be able to refer you
to a reputable contractor. Phone: 510-663-1245. mario@sierrajacklondon.org
Digital Accounting Services (DAS)
DAS provides financial services for The Sierra including mailing statements
to homeowners, collecting payments of HOA assessments, and preparing
financial statements for the Association. DAS
Accounting Services Letter
Janitorial Staff
Homeowners should not contact the janitorial staff directly or any
other third party contractor that we have working in the building.
Instead, contact Sarah Steele, the Property Manager, concerning janitorial
issues and other issues that involve a third party contractor.
Architectural Committee
The purpose of this committee is to review and approve changes to
the interior or exterior of your unit such as installing a new closet
or other design changes as indicated in the CC&R's. architect@sierrajacklondon.org
Social Committee
The Sierra is currently looking for members to volunteer for the Social
Committee. The Social Committee will plan events for the homeowners
to socialize.
Newsletter Committee
The Sierra is currently looking for members to volunteer for the Newsletter
Committee. The Newsletter Committee will be responsible for creating
a monthly newsletter for publication to the homeowners on a periodic
basis.
Crescent Heights (Developer)
If you purchased your unit directly from the Developer you may need
to contact a representative for questions pertaining to your punch
list or other agreements you had with the Developer. The contact for
Crescent Heights is as follows: Laurie Miskuski, 8895 Caminito Plaza
Centro San Diego, CA 92122 Phone: (858) 410-1100 lmiskuski@crescentheights.com
